Untuk melihat detail setiap judul pertemuan, silahkan masuk ke sistem CERDAS terlebih dahulu.
- Chapter 1: Introduction to TQM
- Chapter 1: Introduction to TQM
- Chapter 2: Cost of Quality Redution
- Chapter 3: Customer Satisfaction
- Chapter 0: Introduction to the Subject
- Chapter 5: Continuous Improvement
- Chapter 4: Employee Involvement
- Chapter 6: Supplier Partnership
- Chapter 8: Quality Tools
- Chapter 0. Introduction
- Chapter 8: Quality Tools (Continuation)
- Chapter 7: Benchmarking
- Chapter 8: Quality tools (COntinuation)
- Chapter 8: Quality Tools (Continued)